The SFPD in the Tenderloin

I am a TG person and the resident manager at an apartment building in the Tenderloin, and have concluded the SFPD need training and some serious help when they are dealing with people.
This is my most recent experience:
I called the 553-0123 number to ask the police to come to the building because one of the tenants is vandalizing the property. It took over 40 minutes for the response and when the officer arrived the chaos started. When I told him the story the officer did not listen and tried to tell me what happened, even though I was a witness to the vandalism. The officer created more chaos and did not take control of the situation. The officer (badge number 1887 Shiu) started calling me dude and sir, in front of the tenants, even though I am a female, and he did not get the tenant charged. We have been trying to get this tenant charged with vandalism for over a year but every time the police come we never get them to take action. Makes me wonder. The officer did not listen to me and he was not professional. This is an ongoing problem, and the public needs to know how they are treating us. The SFPD in the Tenderloin do not take TS/TG people seriously and we never get what we deserve when it comes to protection from the police. The business is suffering because as everyone knows the Tenderloin is full of vagrants, and the police do not know how to deal with the general public or people who run businesses.
I will be complaining to the Office of Citizen Complaints but the last time I went to them they gave me a run around as well and told me there was nothing they could do.
This is a warning if you are a TG/TS person and want to live in San Francisco. Stay the hell away from this town (San Francisco) and the Bay Area because it is dangerous and we have no protection.
To the mainstream media: Please pick this up. The SFPD is out of control and the local government has never reformed the police.