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Indybay Feature

NPS Makes Move to Terminate Crater Lake Contract with Aramark.

by Anon Yosemite
Aramark received an Unsatisfactory Review for its management of concessions at Crater Lake in 2023. The Unsatisfactory Annual Overall Rating has triggered NPS to terminate the contract.
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A concessioner can be found in default simply by receiving an overall rating of “unsatisfactory” in one annual review or ratings of “marginal” in two consecutive reviews, according to the guidelines. At Crater Lake, Aramark received an “unsatisfactory” rating for 2023 and “marginal” ratings in 2022, 2021 and 2019.

National Park Service puts Crater Lake operator on notice, plans to end contract
https://www.oregonlive.com/pacific-northwest-news/2024/02/national-park-service-puts-crater-lake-operator-on-notice-plans-to-end-contract.html

The NPS Annual Overall Rating Reviews for Aramark at Crater Lake can be found here. https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://www.nps.gov/aboutus/foia/upload/Crater-Lake-Hospitality-2019-2023-AORs_Redacted.pdf&ved=2ahUKEwjnmLfVrayEAxXNHjQIHRXjCXwQFnoECCAQAQ&usg=AOvVaw3CVCO674Xz8hSddf-qdN-Q
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