Sep 11 UBC Labor Center Forum Union Workers Resource Call Centers


Union Workers Resource Call Centers
Thurs, Sept 11th, 2008
4 PM

UC Berkeley Labor Center
2521 Channing Way, Berkeley
(near Telegraph Avenue)

Panelists:

Ø Pattie Tamura, Strategic Campaigns Director for SEIU Local 1021

Ø Representative from UNITE HERE 2850

Ø John Dalrymple, former International Organizing Director with UNITE HERE

A number of unions have recently implemented service call centers for members to call for contract questions, pension and health plan questions and grievances. Proponents argue that limited union resources must be redirected towards organizing. Critics argue that internal organizing opportunities are lost when workers use call centers, and that call centers will encourage a culture that treats members as consumers rather than cultivates them as leaders. Find out what motivated some Internationals to adopt the new representation model and what they are experiencing in the field.


Sponsored by the UC Berkeley Labor Center

Information: 510-642-6371; andreabuffa [at] berkeley.edu;
http://laborcenter.berkeley.edu