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Smart Meter Industry: Consumers Are Rats in a Maze
The speaker for the afternoon was Chris King, Chief Regulatory Officer of eMeter Corporation, a software and communications provider for the utility industry. He revealed the industry’s contempt and arrogance toward its customers: “Consumers are a little like rats. You put them in one side of the maze and see where they come out.”
The speaker for the afternoon was Chris King, Chief Regulatory Officer of eMeter Corporation, a software and communications provider for the utility industry. He revealed the industry’s contempt and arrogance toward its customers: “Consumers are a little like rats. You put them in one side of the maze and see where they come out.”
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